Block 04 · Review Response Bot · canonical demo

Café Versailles · Little Havana

4.2 ★ · 1,287 Google reviews · 61% unresponded · today's digest: 4 new reviews

Drafted responses (one-click approve)

★★★★★ Maria T.

Best cortadito in Miami, and the medianoche was perfect. Service was warm, just like home.

Drafted response · warm tone

Thank you Maria — we are so glad the cortadito hit the spot. The medianoche is a Versailles classic, glad you tried it. ¡Vuelve pronto!

★★★★★ David R.

Wait was 40 minutes for a window order at 7pm. Used to be faster.

Drafted response · apologetic tone

David, thank you for telling us — 40 minutes is too long for a window order. We are working on faster service during dinner rush. Please come back and ask for Carlos at the window; we will make sure the next visit is quicker.

★★★★★ Jennifer K.

The flan! The colada! The vibe! This place is everything a Miami visit should be.

Drafted response · playful tone

Thank you Jennifer — the flan and colada thank you back. We hope to see you on your next Miami visit. Tell your friends to bring an empty stomach.

★★★★★ Robert M.

Cashier was rude when I asked for the wifi password. Will not return.

⚠ Escalated: Flagged for owner review — single complaint about staff conduct; manager should call back personally.

How it works

  1. Daily pull. Google Places API. New reviews land in our worker every morning.
  2. Voice profile. Trained on your About page + 10 manually-written examples. Mimics formality, slang, and Spanish/English mix.
  3. Owner approval. Each draft has a magic-link in the morning digest email. Click once = posted. Edit-then-post if needed.
  4. Escalation. 1-star reviews or staff-complaint flags do NOT get auto-responses — manager reviews + calls back personally.

For sales

Block 04 is $1k setup · $250/mo. Anchor on: "61% of your reviews have no owner response. Google local-pack ranking weights response rate." Deploy: /cafecito-blocks:reviews <prospect-slug>

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